Tuesday, May 5, 2020

Information Technology Project Management Project Renovation

Question: Discuss about the Information Technology Project Management Project Renovation. Answer: Project Definition In an overview, it is an Expansion project over Dental R Us. The project includes renovation on the existing system with replacement of another new system. The assignment emphasizes on the incorporation of interactive system on word processing, reports making over Dental care in the selected organization. The project shows the background of the case study with including the essential details of the agenda (Marchewka 2014). The project includes objectives for showing related initiatives for implementation. Then the constraints and assumptions are included for charter making. The scope and exclusions are shown to determine the project area of study. The outcomes are included for showing the parameters of the activities. The project undergoes with a business case model according to PRINCE2 template for standard consideration of project management. Background The Dentists R Us Company is currently undergoing an expansion that has resulted in significant growth and development in the practice. For this reason, the Practice Manager has suggested the owner of Dentists R Us to consider investing on incorporating a Dental Practice Management System. The project deals with the implementation of this information system that will facilitate an efficient and automated means to carry out the day to day operations such as managing records, appointments, patient information, accounts, billing and payment details, reminders and so on (Olson 2014). Thus, the project aims to transform the existing paper based approach and facilitate a new information system for management operations in Dentists R Us. Project Objectives The basic objectives of the particular project Dental Practice Management System (DPMS) are described underneath: 1. To develop a computerized information system that automatically performs to daily operations such as billing, managing patient records, scheduling reminders and appointments, processing payments (Kerzner 2013) 2. To transform the existing paper based approach to computerized management system in an attempt to reduce time and efforts for manual activities as well as increase efficiency with a time and cost saving solution Desired Outcomes The desired outcomes for the particular project Dental Practice Management System are as follows: 1. The companys personalized software that provides a digital platform for computerizing daily operations (entering information, storing records and retrieving required details, processing payments, automated appointment scheduling) 2. Access to a fully functional backend company database for storing individual details about patients/ customers, employees, appointment schedules as well as payment histories and records The system is divided into two primary components: Subsystem 1 Handles processing of patient records including appointments, reminders Subsystem 2 Performs billing, accounts and payment processing Project Scope and Exclusions The background of the study is based on Dental R Us, a case study on traditional dental care for the distant patients and in-house patients as well. The primary infrastructure of Dental R Us is entirely dependent on legacy paperwork based work process. In that manner, the dental care organization faces several difficulties in record maintenance, information handling, and proper response to the emergency patients (Gido and Clements 2014). The new system will be implemented for maintaining better operation facility with including new architecture of system implementation. The project will help to include information technology over the provided scenario to mitigate the issues and difficulties. The improvement lies on the new system implementation over the given scenario of Dental care organization. Exclusions The following are not included in the current scope of this project: 1. Web based/ online customer interaction platform 2. Online payment gateway to facilitate electronic payment 3. Email/ message alert mechanisms Constraints and Assumptions The constraints of this particular project are outlined below: 1. A predetermined budget 2. Limited time/ short duration for implementation 3. Limitation in human resource/ staff and their corresponding skills Assumptions 1. The company employees/ users of the newly proposed information system need to be appropriately and adequately trained before going live with operating the software application 2. A detail documentation i.e. user manual needs to be developed for future reference as well as handling and managing the system in an effective manner 3. A prototype of the actual information system needs to be released for testing phase in order to develop test cases for analysis and evaluation before going live with the final version of the system (Lance, Luper and Haigh 2013) User(s) and any other known interested parties The classifications of the types of users of the newly developed information system Dental Practice Management System (DPMS) are categorized as follows: Organizational staff/ employees: This category of users is allowed to access portions of database. They can insert new information for adding and storing records retrieve certain details about patients, their payments and appointments and process requests/ orders and financial transactions, billings System administrators: They are responsible for managing and supervising the information system (Usui 2012). They are privileged to modify and delete all records, monitor and track any individual records as well as supervise activities of any other users of the information system Interfaces For developing the information system, developers utilize Application Programming Interfaces (APIs) (Schwalbe 2015). The API incorporates specific programming/ coding languages and designing tools. The tables below demonstrate the interface specifications. Platform Tools Role MS Windows 7 Apache Tomcat Application Server Eclipse IDE HTML, JavaScript, CSS, JSP Coding My SQL Server Stored Procedure, trigger, constraints, queries (DDL, DML) Database Hardware Interfaces Hard Disk Drive 320 GB Processor Dual Core Processor Memory 2 GB Figure 1: Interfaces and technology levels for DPMS (Source: Raymond and Bergeron 2015, pp.56) Project Approach The information system development approach follows a RAD (Rapid Application Development) model. The key phases in this approach are: Business modeling The business case is designed along with a detail identification of factors driving project success. Data modeling Data sets, attributes and associations are identified and defined. The relationships among the data models, data flow and interlink are defined and established (Too and Weaver 2014). Process modeling Data modeling are converted into business model using CASE (Computer Aided Software Engineering) tools. Application generation The application is developed using object oriented techniques, code generators, programming languages and DBMS (Database Management Systems). Testing and turnover The overall testing time is comparatively small as it follows an iterative framework and prototypes are tested independently after each of the iterations is performed (Mitti et al. 2014). Business Case Reasons The paper based approach is not sufficient for expansion of the dental practice business of Dentists R Us. The DPMS information system will effectively manage the growth and development of the company by increasing efficiency and performance through automation. Business options The project will help to include information technology over the provided scenario to mitigate the issues and difficulties with existing management techniques. Expected benefits 1. Reduced costs of operations 2. Saving time and effort on manual tasks 3. Less time required for processing and handling day to day activities Expected Disadvantages Possible challenges include: 1. Organizational change 2. Business process change 3. Staff may find it difficult to become accustomed with the new system Timescale The time constraints are significant as, due to the rapid growth there is limited duration for accomplishing the outcomes and deliverables (Turner 2014). The project is expected to start by June 2016 and the final version is to be released by December 2017. Costs The estimated cost for the project is 1400.56 US dollar. Major risks Few of the major risks involve: 1. Lack of organizational policies 2. Incompatibility with organizational culture 3. Lack of skills to operate new system References Gido, J. and Clements, J., 2014.Successful project management. Nelson Education. Kerzner, H.R., 2013.Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons. Lance, A., Luper, D. and Haigh, N., Motive Power, Inc., 2013.Project Management System and Method. U.S. Patent Application 13/935,343. Marchewka, J.T., 2014.Information technology project management. John Wiley Sons. Mitti, A.R., Paget, M., Zambrano, C. and Hampton, T., General Electric Company, 2014.Project management system and method. U.S. Patent Application 14/220,198. Olson, D., 2014.Information systems project management. Business Expert Press. Raymond, L. and Bergeron, F., 2015. Impact of Project Management Information Systems on Project Performance. InHandbook on Project Management and Scheduling Vol. 2(pp. 1339-1354). Springer International Publishing. Schwalbe, K., 2015.Information technology project management. Cengage Learning. Too, E.G. and Weaver, P., 2014. The management of project management: A conceptual framework for project governance.International Journal of Project Management,32(8), pp.1382-1394. Turner, J.R. ed., 2014.Gower handbook of project management. Gower Publishing, Ltd.. Usui, H., 2012.Project management system. U.S. Patent 8,290,805.

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